Please also include if you are using a SIP server or a LYNC server This also allows yourself and others to check against current software release notes.The above is also stated Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. But you know how that goes, Interactive Intelligence holds the keys to the kingdom as to which firmware is to be loaded on. At first i noticed the 4 digit extension was not normalizing via the Lync dial plan to e.164 which I was able to resolve. have a peek here
For the "temporarily unavailable" error, it is a condition from your VOIP service. Best regards Mathias Marked as answer by Mathias Schreiner Monday, November 25, 2013 11:46 AM Monday, November 25, 2013 11:46 AM Reply | Quote All replies 0 Sign in to vote It DHCP's, finds the CIC server and works great. However, I cannot register with VVX500 and IP560, sign in by PIN and user credential to Lync 2013, eventhough I done all steps as you refer.
Thanks all. Some of the official Polycom provisioning guides do not cover this base profile approach and instead recommend to include a group of about 30 different parameters for Lync interoperability. RobertWCJune 10th, 2015, 20:43Try adding Option 66 to your DHCP scope with the same value as Option 160. Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] First Brian THANKS, it clearly took some time to put together such a detailed response.
The default credentials use the same string for both the username and password and are stored in as case-sensitive so if the FTP server uses case-sensitive username and/or password make sure VVX phones work without any problems. Reply Douglas Brown says: September 14, 2013 at 7:46 pm The phone also supports plain-old http. Phone Error Code 480 I had an indication from one of the UK based Lync MVPs (at Polycom) that this was being worked on.
After line registration it is possible to perform just one single call. Error Code 480 Att Thank you for your help. There appears to be an interaction the Lync encryption setting and our gateway that prevents calls to the Polycom IP phones from completing. http://community.polycom.com/t5/VoIP/480-Temporarily-unavailable/td-p/81762 As previously mentioned the phones will not only attempt to pull down settings but also upload any local settings to the provisioning server directory.
Reply jeffschertz says: August 25, 2013 at 5:28 am If you have DHCP 43/120 defined then you have no need to create any configuration files (at least initially). Sip 480 Temporarily Unavailable Lync If thereseller is some Internetdiscounter and is unable or unwilling to do this please provide me with a MAC address of one of the phones and I look this up. Reply jeffschertz says: April 21, 2014 at 7:16 pm There is a list about a third of the way down in this article: http://blog.schertz.name/2012/10/updating-polycom… Reply EricW says: April 21, 2014 at I had this issue with VXX phones so I don't use those any more, but I would like to use the 7000 conference phones.
Register · Sign In · Help Contact Us Reply Topic Options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe http://community.freepbx.org/t/polycom-soundstation-ip-5000-refuses-to-keep-its-registration/32879 schertz.name). 480 Temporarily Unavailable Sip That should be 150! Sip |4|00|registration Failed User: Error Code:480 Temporarily Not Available Depending on the number of different device models which need to be supported multiple packages may be required, but the first package selected is sufficient to instantiate the directory.
When a factory-reset device is first powered on it will check for specific DHCP Options that may be defined on the network which would provide a path to the provisioning server. navigate here kjstechJune 12th, 2015, 09:21Do you have the Managed IP Phones manual? Reply RickStevens says: July 5, 2013 at 1:32 pm Update. Create a new Active Directory user account (or a local user account in the event that the FTP Server is running on a standalone Windows server). Polycom Error 480 -lync
Thank you for your help. Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. But looking through IA it seems promising to me. Check This Out Questions posted here do not follow Polycom’s SLA guidelines.
Some don't lose registration right away either. Dbset::mem2srv:transfer Failed Although most any name can be chosen the suffixes of -phone and -web are reserved for special files that the phone manages itself. After the device completes rebooting it should have picked up the new configuration options in the shared file which will trigger Lync mode then default to the displaying the Sign In
Any help in the right direction would be much appreciated. How can I tell if the phone is actually getting the 401? Were using Windows DHCP servers with the following options for the voice vlan scope: At remote site where CIC Standby server resides: 002 Time Offset - 0xffffb9b0 003 Router - 172.16.30.100 Whats My Ip I know on my CISCO 504G I had to enable several NAT features to work behind our firewall.
If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always Regards Ralf Reply jeffschertz says: September 17, 2013 at 12:50 pm Ralf, I have not used the latest firmware since SpectraLink became their own company so I'm not familiar with any Questions posted here do not follow Polycom’s SLA guidelines. this contact form The examples throughout this article will utilize -lync as the suffix for device-specific configuration files.
All rights reserved. We have only one centralized provisioning server. basicly when you put a user on the favorites it should be showing on ur home screen on polycom vvx310 but it does only work if you sign in and sign In a lab or green-field environment where no other hosts are leveraging option 66 then this can be used and is commonly pre-defined as an available option on most DHCP servers.